Returns Policy

At Made by Ares, we want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

You have 7 days from the date you receive your order to request a return.

To be eligible for a return:

• The item must be in the same condition that you received it: unworn or unused, with tags attached, and in the original packaging.

• You’ll also need the receipt or proof of purchase.

To start a return, please email us at support@madebyares.com with your order number and reason for return. If your return is accepted, we’ll provide instructions on how and where to send your package.

Please note:

• Items sent back to us without first requesting a return will not be accepted.

• Return shipping costs are the responsibility of the customer unless the item was faulty or incorrect.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can make it right.

Exchanges

The fastest way to ensure you get the item you want is to return the original item and make a separate purchase for the new one.

Refunds

Once we’ve received and inspected your return, we’ll let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within a few business days.