Shipping policy

Designed in London. Delivered Worldwide.

UK Shipping

All UK orders are shipped using Royal Mail Tracked for a reliable and premium delivery experience.

Shipping Options:

  • Royal Mail Tracked 24 — £3.95
    Delivery aim: 1-3 working days from dispatch
  • Free UK Shipping is available on orders above £50

Dispatch Time:
Orders are dispatched within 1–2 working days from our London studio.
Once your order has shipped, your tracking details will be emailed to you.

European Union Shipping

We ship to all EU countries using Royal Mail International Tracked.

Flat Rate: £8.95
Delivery Time: 3–7 working days
Tracking is provided for all EU orders.

Please note: Import duties, VAT or handling fees may apply upon delivery depending on your country’s regulations.

United States Shipping

US orders are sent via Royal Mail International Tracked.

Flat Rate: £12.95
Delivery Time: 5–9 working days
Tracking information will be emailed once your order is dispatched.

Please note: Import duties or customs fees may be charged by US customs. These are the responsibility of the recipient.

Rest of the World Shipping

We offer worldwide delivery using Royal Mail International Tracked.

Flat Rate: £14.95
Delivery Time: 5–12 working days
All shipments include full tracking.

Import duties or taxes may be applied by your local customs office.

Dispatch & Processing Times

All orders are processed and dispatched within 1–2 working days.
During peak periods (such as launches, holidays or promotions), dispatch times may extend slightly.

Tracking Your Order

Once your parcel has been shipped, you will receive an automated email with tracking details. You can monitor your delivery progress at any time using the tracking link provided.

Lost or Delayed Parcels

If your order has not arrived within the estimated timeframe, please contact us at support@madebyares.com and we will assist you.
Royal Mail considers a parcel officially lost after:

  • 7 working days (UK)
  • 20 working days (International)

We will support you through the next steps in the event of a lost parcel.

Contact Us

If you need support with your order, please reach out to our team at:
support@madebyares.com